About Products

Q1: How can I get the sample?
A: We would like to be happy to provide you with free samples, but the number of free samples should be less than 2 and the freight should be paid by you. If you need the sample with your logo we will collect a small fee, and the sample time is 7-10 days. The sample fee can be refunded if you place an order.

Q2: What about the delivery time?
A: We will deliver the goods within 15 days for spare parts, other goods maybe take a little more time to test and prepare, we will deliver the goods within the deadline which both parties agree.

Q3: Do you provide OEM service?
A: Of course, we have a professional team which is having considerable experience in color decoration cases and manufacturing. Please send us the high definition images, text, logo and how would you like to arrange them. We will try our best to put your ideas into effect and sent you finished files for confirmation.

Q4: What the MOQ of custom service (customize color and our own logo)?
A: 500pcs. Please kindly provide your logo in AI format or PDF format.

Q5: Is your ball safe for the child?
A: Yes, our ball is made of non-toxic PVC material that can be directly touched with human skin.

About Company

Q1: Are you a factory or a trading company?
A1: We have our own factory and also we have our company with a sales team.

Q2: What are the payment terms?
A: We accept L/C, T/T, Western Union, MoneyGram, and On-line Pay

Q3: What kind of transportation methods you offer?
A: We always use express delivery like DHL, UPS, FedEx, TNT, and EMS, as we enjoy the perfect discount in these companies. But if buyers provide us accounts of their own, transportation fees paid by such accounts are also welcome. Besides, We also always transport by air and sea for the goods with a large quantity, and we will get really out of stock. Anyway, we will contact the client to confirm well before shipping.

Q4: What is your delivery time?
A4: 15-35 days, it depends on the design and quantity.

Q5: How to start a business with your company?
A: Inquiry –> Confirm material, quantity, logo –> Confirm sample –> Deposit–Bulk production –> Balance payment –> Delivery –> After-sales service.